Privacy Policy

Effective Date: July 29, 2026

Super Shine ("Company," "we," "our," or "us") values your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request an estimate, schedule services, or communicate with us.

Information We Collect

We may collect the following information:

• Name
• Company name (if applicable)
• Mailing address
• Email address
• Telephone number
• Property or service address
• Information related to your estimate requests, appointments, and communications with us

We may also collect certain technical information, such as your IP address, browser type, and website usage through standard analytics tools.

How We Use Your Information

We use your information to:

• Provide estimates and schedule services
• Perform requested services
• Communicate regarding appointments and service updates
• Respond to questions and customer support requests
• Send invoices and payment information
• Improve our services and website
• Comply with legal obligations

SMS Communications

Super Shine offers SMS communications solely as a convenience for our customers.

We communicate by SMS only in response to a customer's request or with the customer's prior consent. We do not use SMS to send unsolicited marketing or promotional messages.

If you choose to receive text messages from us, you may receive SMS communications regarding:

• Estimate requests and follow-up
• Appointment scheduling and reminders
• Service arrival notifications
• Job status updates
• Customer support
• Billing or payment questions related to your services

Message frequency varies depending on your interactions with us.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us using the information provided below.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information with trusted service providers that assist us in operating our business, processing payments, scheduling services, hosting our website, or providing technology services. These providers are required to safeguard your information and may use it only for the services they perform on our behalf.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain personal information only as long as necessary to provide our services, satisfy legal obligations, resolve disputes, and enforce our agreements.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and better understand how visitors use our website. You may disable cookies through your browser settings, although doing so may affect certain website functionality.

Your Privacy Rights

You may contact us at any time to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information, where permitted by law
• Ask questions about our privacy practices

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us using the information above.